Frequently Asked Questions
We offer multi megabit broadband internet service for homes and small businesses.
Whether you need internet access for your home or business, Volo Broadband provides features and perks that have both DSL and Cable beat.
For starters there's our blazing fast speeds, many times faster than the national average for either DSL or cable.
Also, we don't limit your upload speed like Cable and most inexpensive DSL connections, which can cap uploads at as little as 10% of your download speed. Volo's network is designed to give you all the most desirable features in an internet connection: we don't filter ports, we provide you with a static IP address, and we make it easy for you to share your new connection with as many computers as you like. In addition, most of our services come with a firewall to keep you protected from network based attacks.
Our service uses cutting-edge radios and other technologies (as appropriate) to link the equipment at your site to our metropolitan-area network. The technology is usually called Fixed Wireless, as opposed to the mobile wireless service associated with cellular phones, because our devices don't move around much (they're attatched to buildings).
It doesn't. From extreme heat to extreme cold, from wind and pouring rain to fog and snow, our network has functioned through all these conditions with no noticable effects.
Read all about it under Surges.
There are two ways you might get our service:
- If the owner of your building can give us access to the internal wiring of your building, we can provide service to you (and other members of your building) at a reduced rate. See the Services section under Multi-User Service, have your landlord contact us, or contact us yourself and we can follow up with your landlord about it.
- If the building owner won't or can't give us access to in-building wiring, you still have an option: you may be able to get our service if you have a balcony. The FCC protects your right to use your balcony in this way. Give us a call to set up a site survey.
Yes, at this time all connections provided by Volo have a firewall on them (unless the customer explicitly requests it's removal). This firewall and gateway router not only protects your computer(s) from network based attacks, but also allows you to easily share your internet connection between multiple computers. In fact a basic Volo connection will configure up to 200 computers automatically, all you have to do is connect them together with switches or hubs.
You betcha!
Just set the server's IP address to the DMZ address listed on your initial invoice (generally 192.168.0.254 for older customers and 192.168.200.254 for newer ones). Connections to your public IP address will automatically be sent to that computer.
IP Chicken will tell you. If you're trying to set up a server and it lists your IP as 64.198.215.3, please contact us (something might be misconfigured).
No. Our equipment has a built in DHCP server that will automatically configure up to 200 computers connected with just ethernet hubs and switches.
Yes. Both AOL and MSN have special broadband products that compliment our high speed service. Check with your product's website for more information.
We can cover people within roughly 7 miles of the center of Champaign-Urbana. For details, please see Coverage section of our website.
Please see our current prices, under Services.
We currently accept Cash, Personal Checks, or Electronic Direct Debit. If you'd like to sign up for our automatic payment program just print out the ACH request form and send it to us.
To access UIUC-only information from the Volo network, you need to install the UIUC VPN Client.
No.
Of course! We are strong proponents of software freedom, including heavy use of it in our business and making sure to contribute useful changes to the upstream maintainers.
We offer web and email hosting based on Debian Linux, Apache, PHP, MySQL, PostgreSQL, Drupal, Dovecot, qmail, spamassassin, and djbdns. We use OpenOffice, putty, and many other exceptional Free Software products on a daily basis.