Support Options
Volo Instant Computer Support Plus is a paid support option that Volo offers in addition to Internet Access Support. It allows you to get immediate, remote support for many of the issues not covered under Volo Internet Access Support and fast, on-site support for even more issues, including virus and spyware removal, software and hardware installation and configuration, and more! Click here to log in and get started (you'll need your account number and password from your last statement).
Volo's standard Internet Access support is available for free, 24/7, at (217) 367-8656 and online. Standard Support covers troubleshooting and maintenance for the Volo equipment installed at your location and the wire that runs from that equipment into your house. It doesn't cover computer problems or network problems that might occur between your computer and that wire.