Volo Broadband Benefit Programs

Need help paying your internet bill? Volo can help!

The FCC Emergency Broadband Benefit Program (EBBP) has transitioned to the Affordable Connectivity Program (ACP) beginning 12/31/2021.

Both programs provide discounted internet bills for households struggling to pay for internet service. The EBBP was created during the pandemic and provides a benefit of $50/month, while the new ACP is a longer-term program, providing a benefit of $30/month. Anyone enrolling on 12/31/2021 or after will participate only in the ACP at $30/month.

We can help enroll current Volo customers who qualify, and we can also help others switch from their current internet provider.

To qualify for the ACP, at least one member of your household must meet the criteria listed at https://acpbenefit.org.

Complete the form below to see if you qualify for an internet subsidy discount. Once verified through the Lifeline National Verifier (NV), a Volo representative can help finish enrolling you in the ACP. Upon approval, the FCC will start subsidizing your Volo internet bill. If you qualify for the ACP, you’ll receive a discount up to $30 per month on your Volo internet services.

If you have any questions, please call Volo at 217-367-8656 and ask for a Broadband Benefit specialist.

CURRENT EBBP CUSTOMERS:
The EBBP will end 3/1/2022 and all those actively enrolled in EBBP at that time will be automatically moved to the ACP.
If you are currently enrolled in the EBB Program, you do not need to do anything, your benefit will continue under the ACP.
However, starting 3/1/2022 the EBBP benefit will be reduced to $30/month on the ACP (end of the 60-day transition period).
Subscribers (customers) have the option to switch service offerings at any time.
You will receive additional information if you need to take steps to retain your benefit after the transition period.

Action *

Subscriber Information

Please enter your information as would appear on the record for the EBBP

First Name *

Middle Name

Last Name *

Phone # *

Email *

SSN (last 4) *

Date of Birth *

Month

Day

Year

Service Address

Street *

Apt or Suite

City *

Zip Code *

My mailing address is the same as my service address above *

Yes

Mailing Address

Street *

Apt or Suite

Mailing City *

Mailing State *

Mail Zipcode *

Person in my household who would qualify us for the ACP: *

Someone else

Benefit Qualifying Person

First Name *

Middle Name

Last Name *

Date of Birth *

Month

Day

Year

SSN (last 4 digits) *

Service

Service Type *

I’m currently a Volo superfast fiber internet customer, or I would like to switch to this service from another provider to get my discount

I'm currently a Volo wireless internet customer (mostly for rural customers), or I would like to switch to this service from another provider to get my discount

I don't know - please contact me!

Preferred Subsidy Start Date *

Month

Day

Year

Thank you for your interest in the Emergency Broadband Benefit Program! A Volo team member will follow up with you to determine service type and finalize your application and verification process. Please be sure to hit SUBMIT below. If you have any questions in the meantime, please call us at 217-367-8656

Expected Rate

Certification *

I would like to apply my Affordable Connectivity Program discount to the above Volo internet service

CAPTCHA

This question is for testing whether or not you are a human visitor and to prevent automated spam submissions.

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Volo Broadband Benefit Programs

Need help paying your internet bill? Volo can help!

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Volo Broadband Benefit Programs

Need help paying your internet bill? Volo can help!